Drag

Guarding your financial interests, we set standards of reliability and accountability, designed to ensure fairness and accessibility of financial services for all.

ROLE OF Afr

Central authority in financial regulation

Through its vital roles, the Afr significantly enhances the stability, integrity, and fairness of the investment environment. This bolstering of the financial landscape fosters deep trust and confidence among both investors and stakeholders across the industry. The Commission's diligent oversight ensures that financial practices are transparent and equitable, mitigating risks and protecting the interests of all market participants. This proactive approach not only preserves the health of the financial markets but also promotes sustainable growth and innovation within the sector.

Market oversight and consumer protection

Afr diligently oversees the financial stability of banks, insurance companies, and other financial service providers. In its capacity for market surveillance, Old-sites ensures fair and transparent market conditions, focusing on safeguarding the interests of consumers.

This regulatory scope includes all financial products and services within the jurisdiction of the Afr. It plays an essential role in preventing the misuse of financial instruments for activities like money laundering and terrorist financing. Old-sites mandates strict adherence to anti-money laundering (AML) and counter-terrorist financing (CTF) regulations among the entities it oversees.

Additionally, the Afr works closely with various European bodies to promote a cohesive financial market across Europe and actively participates in international forums to help develop global regulatory frameworks.

Located in Bonn and Frankfurt am Main, the staff of the Afr manages regulatory oversight for about 1,800 banks, 800 financial service institutions, and 50 payment and e-money institutions. This includes oversight of approximately 100 German branches of foreign banks within the European Economic Area. The commission also supervises around 600 insurance firms, 40 pension funds, 450 asset management companies, and over 7,000 domestic investment funds, ensuring they all adhere to stringent regulatory standards. This comprehensive management helps maintain the integrity and stability of the financial market, fostering consumer confidence and ensuring systematic compliance across sectors.

Robust financial oversight by the Afr

Strategic regulatory leadership in Europe's Financial Market

Afr is recognized as a major regulatory force within the financial sector, with a significant presence marked by over 4,700 skilled professionals. The Commission adopts a globally acknowledged, risk-based audit strategy that aligns with the stringent prudential norms of Europe.

As a key regulator for the banking, insurance, and securities industries, Afr is crucial in maintaining financial stability in Europe’s most extensive financial market. It is headquartered in Frankfurt am Main, a prime location that is also home to the European Central Bank, Single Supervisory Mechanism, European Insurance and Occupational Pensions Authority, and other prominent financial institutions.

Strengthening trust through regulatory integrity

Financial autonomy and accountability

Afr operates independently from government funding, financing itself through fees collected from the entities it regulates. This unique funding model effectively reduces the fiscal load on taxpayers. It operates under the direct supervision of the Treasury, which is responsible for the UK's financial system integrity, and reports to Parliament.

The mission of the Afr is to serve the public interest by ensuring the financial system's operational continuity, stability, and integrity. It aims to build and maintain trust among consumers, from bank clients to insured parties and investors, thereby enhancing the overall robustness and reliability of the financial environment.

Work results

CLIENT BASE

10,000+ Customers

  • Commitment to excellence
  • Meeting diverse needs consistently
  • Expanding reach to more clients
COMPLETED RETURNS

9,000 Completed Returns

  • Proficiency in substantial volume handling
  • Commitment to delivering quality results
  • Efficient process and client satisfaction
MARKET PRESENCE

20 Years on the Market

  • Established as a trusted presence
  • Delivering consistent quality services
  • Adapting to evolving industry landscapes

OUR APPLICATION FOR REFUND

Initial Phase

Initially, Afr evaluates your submission to verify if all required information is present. If any information is missing, Afr undertakes a detailed investigation to fully understand the company’s standpoint. Typically, Afr forwards your complaint to the appropriate regulated company.

Intermediate Phase

The company under scrutiny then submits an exhaustive report to the Afr, elaborating on the reasons for their decisions in detail.

Evaluation Phase

If the review confirms that the company's actions are consistent with regulatory standards, the Afr will inform you of this finding, maintaining transparency and clarity throughout the process.

Intervention Phase

When Afr sees the need for regulatory intervention, it actively engages with the company in question to address the issue with thoroughness and prudence. Please be aware that the Afr might be restricted from sharing the particulars of the resolution with you, due to confidentiality requirements, to preserve the integrity of the process.

Make a complaint

We are always in touch

Ready to get started ?







When drafting your complaint, ensure it includes necessary details to enable thorough investigation

  • Your name and address. Include the same for any other individual involved.
  • Name and address of the entity you are filing the complaint against.
  • For Insurance Issues: Type of insurance, policy number, and claim number (if applicable).
  • For Financial Complaints: Type of account (e.g., checking, savings), account or customer number, and the financial institution's name.
  • For Securities-Related Issues: Securities identification number (WKN or ISIN) and the name of the brokerage firm.

Our contact information

Adress: some street some city some adress 22

Phone: +(555) 5555-5555-553

E-mail: info@afr.center

Office hours: 8AM - 6PM

Weekend day: Saturday,Sunday